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FREQUENT QUESTIONS

  • What is ENOLAID, and what products do you offer?
    ENOLAID specializes in home cleaning products, including stain removers, odor eliminators, and multi-purpose cleaners in fresh scents like citrus and lavender.
  • What makes ENOLAID different from other cleaning brands?
    ENOLAID stands out for its commitment to quality, safety, and sustainability. Our products are effective, safe for families, and environmentally friendly, offering an all-in-one cleaning solution.
  • How do I use ENOLAID products?
    Each product comes with detailed instructions. For example, our multi-purpose cleaners should be sprayed directly onto the surface and wiped off with a damp cloth. Always read the label for specific usage guidelines.
  • Do you offer products for different surfaces?
    Yes! We have a variety of cleaning solutions designed for different surfaces, including specialized stain removers and versatile multi-purpose cleaners.
  • How do I know which product is right for me?
    Visit the product section on our website for detailed descriptions and recommendations.
  • Do ENOLAID products have strong fragrances?
    We offer products with mild and pleasant scents like citrus and lavender, as well as fragrance-free options for those who prefer neutral cleaning solutions.
  • Can I use ENOLAID products on delicate surfaces?
    Our products are formulated to be effective yet safe for various surfaces. However, we recommend testing them on a small area first.
  • What ingredients are in ENOLAID products?
    Our products contain high-quality ingredients for effective and safe cleaning. We avoid harsh chemicals to protect both your health
  • Are ENOLAID products safe for children and pets?
    Yes! Our products are designed to be safe for households with children and pets. However, we recommend following usage instructions and keeping them out of reach to ensure safety.
  • Do you have any promotions or discounts available?
    Yes! We regularly offer special deals and discounts. Subscribe to our newsletter and follow us on social media to stay updated.
  • Do you offer guarantees or returns?
    Yes! Customer satisfaction is our priority. If you're not happy with your purchase, you can request a return or exchange within 30 days. Check our website for details.
  • How can I contact ENOLAID customer service?
    You can reach us through the contact form on our instagram : https://www.instagram.com/enol_aid?igsh=eTd6NWJpNXhvaXY1&utm_source=qr
  • How long does shipping take?
    Delivery times depend on your location. Orders are usually processed and shipped within 2 to 5 business days. You’ll receive a tracking email once your order has been shipped.
  • What payment methods do you accept?
    We accept credit and debit cards, bank transfers, and Mercado Pago for secure transactions.
  • Where can I buy ENOLAID products?
    You can purchase our products currently on Mercado Libre, but they will soon be available on Amazon as well. We offer shipping to multiple locations.
  • Can I find ENOLAID products in physical stores?
    Currently, our products are primarily available online, but we are working on expanding to retail stores. Stay tuned for updates!
  • Can I buy ENOLAID products in bulk?
    Yes! We offer wholesale options for businesses. Contact our sales team through our website for more details.
  • Do ENOLAID products have an expiration date?
    While our products are designed to last, we recommend using them within 24 months for optimal performance.
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